Your Order
If you have questions about ordering or payment, or have lost your license key, visit:
RegNow cannot assist you with DreamCalc technical matters. See Technical Support, left, for this.
Order Lookup
If you have already ordered, you can Lookup Your Order.
Technical Support
For all questions relating to the DreamCalc software itself, please email:
This is not a clickable link—you must type it.
If you have a general query, be sure to check the DreamCalc User Guide first.
License Key Entry
Your License Key will comprise a Name and Registration Key and will look something like this:
Regname: Shermer High School
Regcode: 0123-4567-89AB-CDEF
Use this key to register DreamCalc by clicking "Help→Enter License Key" from the main menu. You will be
prompted with the key entry window (see below). Copy and paste your license Name and Key strings into the corresponding
boxes and click OK.
Once DreamCalc accepts your License Key, all reminder messages will be disabled permanently and all restrictions
unlocked. Your software will now be registered.
Frequently Asked Questions
I've Lost my License Key
If you have previously purchased DreamCalc, but have lost your license key, visit
RegNow Support.
I Haven't Received my License Key
It may take up to 24 hours for you to receive your license key. If you have not received it after this time,
contact RegNow Support directly.
IMPORTANT: Your license key email will be sent by an automated payment server. If your email address is linked
to a service which challenges the sender to register with that service before allowing the email to be delivered,
then this may be the reason why you have not received your key. In this case, see
RegNow Support for your key details.
My License Key Doesn't Work
If you find that DreamCalc won't accept your key, please check the following:
- Take a look at the Registration Screenshot above. Is this how you are entering your key? Both the Name and
Registration Key sections must be entered exactly. Mistakes are best avoided by copying and pasting both key
strings from your email, rather than typing them out.
- Confirm that you have installed the same edition of DreamCalc as you the purchased the license key for. For
example, the Professional Edition will not accept a Graphing Edition license key.
- Check that your key is not for a much earlier version of DreamCalc. DreamCalc 4 won't accept version 1 or
version 2 keys.
- Additionally, there is a disasgreement between between how RegNow's license key generation software
and DreamCalc interpret non-ascii characters. If your license name includes non-ascii letters, not to
worry, simply email Technical Support (above) for a resolution.
If you are still having a problem, contact DreamCalc Technical Support (email address above).
Am I entitled to Free Updates?
Updates are normally provided to existing customers without charge. However, the right is reserved to charge in
the future for software which is considered to be entirely new, or where technical restrictions may prevent license
key migration.
What's Your Refund Policy?
"Try-before-you-buy" software allows you to make sure that the product is compatible with your computer system
and meets all of your requirements. You are encouraged to explore the product web pages to obtain comprehensive
product information before purchasing the full version. Before you purchase a product, please choose carefully and
make sure you buy the right product. We cannot refund your order or change your product simply because you have made
a wrong selection.
DreamCalc won't run under Win 7 x64
This was an rarely occuring issue related to Data Execution Provention (DEP) which affected older versions
of DreamCalc on Windows 7 x64 platforms where DEP is set to protect "All programs and services except those I select".
In this case, nothing appears to
happen when DreamCalc is launched and the program simply exits.
This bug affects DreamCalc versions DC4.7.2 and earlier. It was fixed in 4.7.3. To resolve this, simply update to
the latest version.
Can I order DreamCalc on CD?
Yes. There is an additional charge for delivery, but it is optional.
My Screen only has 800x600 Resolution
But the requirements state I need 1024x768. Can I still run DreamCalc?
Yes, but rendering will be sub-optimal. DreamCalc will be forced to resize the main window small enough to fit your
screen height, and some fonts will look poor. Most computers can display to a resolution of 1024x768 or better. If you can increase
your resolution, simply do so. Typically, you can right-click on your desktop background and select "Properties".
If you are running with low screen resolution because it helps you to read characters, then there's a much better alternative.
Increase your screen resolution to 1024x768 or higher, and increase your DPI setting to 120 or 144 DPI, or whatever suits.
This will give you increased resolution with larger fonts. If you really must run DreamCalc with 800x600 resolution, it is
suggested that you select a DreamCalc "Slimline Skin" as the main window will has a smaller height with these skins.
DreamCalc has Stopped Working
DreamCalc reports that it has been damaged and won't run.
If you see this, then your installation of DreamCalc has been corrupted. There are two common causes: 1. your disk has
developed a fault, or 2. the DreamCalc application has been damaged by a virus. Please note that Big Angry Dog Ltd is not
responsible for your computer maintenance, however, the following suggestions are provided for your information.
If you believe you may have a disk fault, run scan disk from Windows Explorer with the "Automatically Fix Errors"
option checked. If you believe you may have a virus, you must first remove it by either installing or updating your
anti-virus software. In both cases, you must re-install DreamCalc once the underlying issue has been resolved.
If You Find a Bug....
Yes, please do send an email to the above address if you find a bug in DreamCalc. These are fixed as soon as possible.
If you are not using the latest DreamCalc release, check the version history
to see whether your bug has already been fixed.
Suggest a New Feature
Absolutely! Please do email the above address with suggestions for new features. These are always welcome.
By suggesting a new feature, you are effectively giving permission to implement to it.
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